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File an Appeal — United Vision ry
Volunteer Policy · Appeals

File an Appeal

If you disagree with a cancellation invoice or a selection rejection, fill in the form below within 14 days of the original decision. Your appeal will be reviewed by the United Vision Board and you will receive a written reply within 30 working days.

Deadline
14 days from decision
Reviewed by
United Vision Board
Reply within
30 working days

What can be appealed

1. A cancellation invoice — you received an invoice after cancelling and you believe the fee was applied incorrectly, or the reason was valid but treated as invalid.

2. A selection rejection — you applied for a project, you were not selected, and you believe the decision was based on a mistake or missing information.

Other matters (project content, EU funding rules, host country, dates) cannot be appealed through this process.

ⓘ
Filing an appeal pauses your invoiceIf you have an invoice with a payment deadline, filing this appeal pauses that deadline. You will not be sent to debt collection while the Board is reviewing your case.

Appeal submission form

Fields marked with * are required. When you press Submit appeal, your appeal is sent directly to United Vision and an on-screen confirmation appears — please screenshot or print it as your proof of submission. United Vision will reply with a written decision within 30 working days.

List the file names in plain language. After submitting this form, email the actual files to info@unitedvision.fi with the same name and date as your appeal so we can match them up.
✓ Appeal received

What happens next

Within 30 working days — United Vision sends you a written, reasoned decision by email: upheld, partially upheld, or denied.

If upheld — your invoice is cancelled or your application is reconsidered. Any money you already paid is refunded within 45 days.

If denied — the original decision stands and the invoice is payable within 14 days of the written decision.

⚠
Appeals after 14 days are not acceptedThe 14-day window starts on the date the invoice or rejection letter was sent to you. Please check your inbox and file on time.